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Tim founded OxygenIT in Christchurch in 2005, after almost a decade of enterprise IT work in the UK. Twenty years on, the 9-person team supports 100+ New Zealand businesses, is ISO 27001 and ISO 42001 certified, and is structured so the business does not depend on any one person, including the founder.
These numbers come from the way the business was built, not from claims the marketing has put on the website.
4.8★ from our Google reviews · 100+ New Zealand businesses supported
* Client retention measured across our Canterbury client base (Autotask, 2022-2025).
OxygenIT started in 2005 in a small office in Christchurch. I had just come home to New Zealand after almost a decade of enterprise IT work in the UK, at Shell, at the Royal Bank of Scotland, and in the kind of large structured IT shops that run on documented processes and quarterly service reviews.
I had watched the same pattern repeat for years. Large organisations had IT that was accountable, measured, and tied to business outcomes. Small and mid-sized businesses, the ones that actually employ most of the country, were stuck with whoever picked up the phone.
I built OxygenIT to close that gap. Not by copying the enterprise model, that does not work for a 30-staff firm, but by taking the discipline of enterprise IT and applying it to the businesses that needed it most. Proactive monitoring instead of break-fix. Documented onboarding instead of “we will figure it out as we go.” A 15-second phone answer instead of a ticket queue. Security built in from the start, not bolted on after a breach.
Twenty years on, OxygenIT supports 100+ businesses across New Zealand, with offices in Christchurch and Wellington and an engineer in Auckland. The company is ISO 27001 and ISO 42001 certified, a dual certification that is rare in the NZ managed IT space and is the structural proof that the security and AI governance work is independently audited, not self-claimed. The phone answer is under 15 seconds on average. Client retention is 98%* over 2022 to 2025. The team is NZ-based, no offshore support, no call centre.
The deliberate structural choice that defines the company: OxygenIT is built so it does not depend on any one person, including the founder. The 15-minute call is with me personally. The work, after the call, is run by the team I have built. As the business grows, the team takes on more of the operation, and I step further back from the day-to-day. The goal is a business that runs without depending on the founder, with the founder still close enough to set the direction.
The 90 Day AI programme and the Accidental Owner series are the public version of that same principle, applied to every client relationship.
The 15-minute call is the start of every engagement. It is short, it is honest, and it is the fastest way to find out whether OxygenIT is the right fit for your business.
We know how to make your business better (from a technology perspective), we teach you to run it, and we deliberately do not run it for you.
For smaller businesses OxygenIT runs the IT, full stop. As the business grows, the team takes on more of the day-to-day and OxygenIT shifts into the expert you call for leverage: strategy, security, hard problems. The documentation, the policies, the credentials, they are all yours. If you leave, the handover is quick and painless. This is the deliberate shape of the engagement, not a marketing line.
OxygenIT is a 9-person team based in Christchurch, Wellington, and Auckland. All staff are NZ-based. No offshore support, no call centre.
Tim founded OxygenIT in 2005. He still personally takes intro calls with prospective clients and leads OxygenIT’s ISO 27001 and ISO 42001 certification programmes.
Paul manages our projects for client delivery.
Andrew acts as fractional CIO for OxygenIT’s larger clients, delivering strategic IT roadmaps and technology planning. Over 20 years of senior IT leadership in NZ.
Chris runs OxygenIT’s day-to-day service delivery: helpdesk performance, ticket SLAs, and engineering scheduling. He owns the systems behind our under-15-second phone response.
Cassandra leads HR and people operations for the 9-person team across Christchurch and Wellington.
Jessica manages OxygenIT’s accounts and client billing, supporting the predictable monthly invoicing model behind OxygenIT’s fixed per-user pricing.
Neel builds the centralised tooling and automation behind OxygenIT’s proactive monitoring, patching, and remediation across every client environment.
Nirav leads OxygenIT’s engineering team day-to-day, owning escalations, configuration quality, and mentoring across the Christchurch and Wellington offices.
Stephen handles complex technical escalations and infrastructure projects across OxygenIT’s client base.
7 Horner Street, Papanui, Christchurch 8053
Phone 0800 242 206
Urban Hub, Lambton Quay, Wellington 6011
Phone 0800 242 206
The 15-minute call is the start of every engagement. It is with Tim personally, by phone or video, and it is the fastest way to find out whether OxygenIT is the right fit for your business. Four quick questions first, then the call.
Book a 15-minute call with Tim
Four quick questions first. Phone or video, your call. If it is not a fit, we will tell you on the call.
3-month money-back guarantee. The risk is ours, not yours.
