Remote Support

Our remote support service ensures we have your systems up and running in no time. Instead of waiting for an engineer to come on-site, many issues can be fixed remotely. Our quick-connect tools allow our technicians to access your network with your permission immediately.

With remote support, we:

  • Provide faster responses
  • Proactively alert technicians to service critical equipment
  • Can service your network 24/7

On-site Support

There are times when onsite visits are necessary, or when regular monthly services are part of the contract.

Please give us a call or fill-out the form to create a support ticket.

These on-site services include:

  • Regular preventative maintenance
  • Remote monitoring of equipment and data backups
  • Equipment installation and customisation
  • Hardware repairs and replacements

Oxygen Support Tool

TeamViewer Tool

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