Our remote support service ensures we have your systems up and running in no time. Instead of waiting for an engineer to come on-site, many issues can be fixed remotely. Our quick-connect tools allow our technicians to access your network with your permission immediately.
With remote support, we:
- Provide faster responses
- Proactively alert technicians to service critical equipment
- Can service your network 24/7
There are times when onsite visits are necessary, or when regular monthly services are part of the contract.
Please give us a call or fill-out the form to create a support ticket.
These on-site services include:
- Regular preventative maintenance
- Remote monitoring of equipment and data backups
- Equipment installation and customisation
- Hardware repairs and replacements